WebChat supports WhatsApp Business. This means that messages received via WhatsApp can be handled directly within the WebChat tool.

All WhatsApp messages (in addition to the chat widget) are delivered directly to Microsoft Teams, so your support or service team doesn't have to switch between multiple tools.
WebChat brings your communication right to where your customers are—on your
website, WhatsApp, Instagram, Facebook, and other platforms. All messages are consolidated in one place, giving you a complete overview in real time.
Perfect for support, consulting, and lead generation—simply more modern, faster, and more personal.


With the WebChat widget, all customer inquiries from your website land immediately in the desired Teams channel. Your employees simply answer where they work all day anyway, without additional tools or logins. Thanks to separate channels for different departments or pages, the customer immediately ends up with the right contact person.
